{"id":6027,"date":"2024-05-28T11:14:20","date_gmt":"2024-05-28T09:14:20","guid":{"rendered":"https:\/\/www.orangehotel.be\/?page_id=6027"},"modified":"2024-05-31T17:06:49","modified_gmt":"2024-05-31T15:06:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.orangehotel.be\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Can a minor check in to the hotel?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Minors under the majority (18yo) may only stay at the hotel if accompanied by their parents\/guardians.<\/p>\n<\/div><\/div>\n\n\n\n

What are the hotel’s arrival and departure times?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Rooms are available from 3.00pm and check-out time is before noon\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Can I check in late at night?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, you can. We are happy to welcome you 24 hours a day.<\/p>\n<\/div><\/div>\n\n\n\n

Can I check in without an ID card?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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A valid European Identity Card or a passport is required for check-in.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Can I stay for just a couple hours?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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For this type of stays, please contact our team.<\/p>\n<\/div><\/div>\n\n\n\n

Which payment methods do you accept?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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We accept electronic payments as Visa, AmericanExpress, MasterCard and Maestro. Payment by Cash is also possible on spot.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Do I need a credit card to stay at the hotel?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

No, you don\u2019t. If you do not have a valid credit card, a prepayment will be required on arrival at the latest in order to cover the total cost of your stay. A deposit of \u20ac100.00 will also be required to cover any charges that may arise during your stay. Please contact our team in advance.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Is there a fridge in the room?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Some room types are equipped with a refrigerator. Contact our team for any further details.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Is it possible to have a baby cot in the room?\u202f<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Yes, it is. Baby cots are available free of charge, on request only.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Is there a hairdryer in the room?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, all our rooms are equipped with a hairdryer.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Can I get a room with a bath?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Some of our rooms are equipped with a bathtub. Please contact our team for any further details.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Do you have a room for guests with disabilities ?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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We do have one room for guests with disabilities. Please contact our team directly.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Is the hotel equipped with a lift?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes, it is.<\/p>\n<\/div><\/div>\n\n\n\n

Is the hotel non smoking\u202f?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Our establishment is completely non-smoking. If you break this rule, you will be fined \u20ac180.00.<\/p>\n\n\n\n

If you are a smoker, a covered area in front of the hotel is dedicated.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Can we bring our dog\/cat with us?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Pets are welcome in our “Business” rooms, with tiled floors. 
A supplement will be charged. Please contact our team for any further information.<\/p>\n<\/div><\/div>\n\n\n\n

Is my dog allowed in the breakfast area?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Unfortunately, not allowed. However, you can enjoy the breakfast, eating at the bar with your pet.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

What time is the breakfast served\u202f?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Breakfast is served from 6.30am to 10.00am on weekdays and until 10.30am on weekends.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Do you offer a gluten-free breakfast?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Some of our products are gluten-free. Please inform our team in advance.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Can I store my bike in a safe place?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Yes, we have a secure storage for bikes, motorbikes and other two-wheelers.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Can I charge my electric vehicle\u202f?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

Yes, we have 6 charging points in the hotel park.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Yes, we have 6 charging points in the hotel park.\u00a0<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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The nearest airport is Brussels South Airport (BSCA), located in Charleroi, 30km away from the hotel.\u00a0Brussels National Airport, located in Zaventem (BRU), is 60km away from the hotel.\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

What is the nearest train station?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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The nearest train station is La Louvi\u00e8re-Centre, only 4 km away from the hotel. <\/p>\n\n\n\n

La Louvi\u00e8re Sud station is 5.5 km away from the hotel. <\/p>\n<\/div><\/div>\n\n\n\n

I have forgotten something at the hotel, how can I get it back?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Please contact our reception team with the name of booking, the date of your stay and the number of the room occupied.<\/p>\n<\/div><\/div>\n\n\n\n

What is the hotel VAT number?<\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
\n

TVA BE 0839.438.196 \u2013 FM HOTEL SRL <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Got a question ? you’re sure to find the answer here !<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"template-sidebar-right.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6027","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ • Orange H\u00f4tel<\/title>\n<meta name=\"description\" content=\"Scroll down on the Orange Hotel FAQ and find all the answers to your questions in order to plan the perfect stay with us!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.orangehotel.be\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ • Orange H\u00f4tel\" \/>\n<meta property=\"og:description\" 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